Cancellations/Refund Policy

Cancellations
To provide you with the best possible service, you can cancel your order at any time prior to shipping. However, if your gift is en route or delivered, we will be unable to cancel the order.

Returns & Refunds 
To provide you with the best possible service, you can return your order for replacement or store credit if error on our behalf .


*If you have received a defective gift item, we will replace that product to your satisfaction. To receive a replacement product, please call us at 1-844-920-9244.

*Please note that we can refund delivery fees only if the return is a result of our error. Otherwise, you will only receive a full refund for the cost of the gift items purchased. To request a refund, please call us at 1-844-920-9244.

*We will notify you via e-mail of your refund once we have received and processed the returned gift item. You can expect a refund, in the same form of payment originally used for purchase, within seven to fourteen days of our receiving your return.